FalconX (“FalconX,” “we,” “our,” or “us”) is operated by FalconX Technologies Inc.

This Privacy Policy explains how we collect, use, store, and protect information when you access or use FalconX, including our website, mobile application, software, devices, and related services (collectively, the “Service”).

By using FalconX, you agree to the practices described in this Privacy Policy.

Information We Collect:

We collect only the information necessary to provide, operate, and improve FalconX.

Information You Provide:

Name
Email address
Company name
Account credentials
Billing information (processed securely by Stripe)
Project data, designs, pricing selections, and uploaded photos
Information Collected Automatically
Device and app usage data
Log data (IP address, browser type, operating system)
App performance and interaction data
We do not collect unnecessary personal information.

How We Use Information

We use your information to:

Create and manage your FalconX account
Process subscriptions and payments
Provide access to features based on your plan
Generate designs, pricing, scopes, and budgets
Communicate service updates and account notices
Improve product performance and reliability
Maintain security and prevent misuse.]

We do not sell your personal data.

Payments & Billing

All payments are processed securely through Stripe.

FalconX does not store full credit card numbers or sensitive payment details on its own servers.

Data Ownership

You retain ownership of your project data and content.

FalconX may:

Store and process data to provide the Service.
Use anonymized and aggregated data to improve features and performance.
We do not access or use your data for competitive purposes.

Confidentiality & Data Protection

FalconX uses industry-standard security measures to protect your data, including:

Encrypted connections
Secure authentication
Controlled internal access

While no system can be guaranteed 100% secure, we take reasonable steps to protect your information from unauthorized access, loss, or misuse.

Sharing of Information

We may share information only:

With service providers necessary to operate FalconX (e.g., Stripe, hosting services)
To comply with legal obligations
To protect FalconX, our users, or the public from harm or misuse

We do not share personal data for advertising purposes.

Age Requirements

FalconX is a professional construction platform intended for business use.
The Service is not designed for use by minors, and we do not knowingly collect personal information from individuals under the age of 18.

Data Retention

We retain personal data only for as long as necessary to:

Provide the Service.
Comply with legal and financial obligations.
Resolve disputes and enforce agreements.

You may request account deletion by contacting us.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Request correction or deletion
Request a copy of your data
Withdraw consent where applicable

Requests can be made by contacting us at the email below.

Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are material, we will notify users. Continued use of FalconX constitutes acceptance of the updated policy.

Contact Us

Email: hello@fxbuild.ai

Company: FalconX Technologies Inc.